Shipping policy
Shipping Policy
From our studio to your doorstep.
We believe the unboxing experience should be just as special as the jewelry itself. Each order is carefully packaged to ensure it arrives in flawless condition.
Processing Time
All orders are processed within 1–3 business days. Personalized items may require additional time — please check the individual product description for details.
Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Insurance
All high-value shipments are fully insured during transit for your peace of mind.
Shipping Rates
We offer flat-rate tracked and insured shipping worldwide.
| Destination | Rate | Delivery time |
|---|---|---|
| The Netherlands | €4.95 | 1–2 business days |
| EU countries | €7.95 | 3–5 business days |
| Non-EU countries | €12.95 | 3–5 business days |
| USA, Canada, Australia, New Zealand | €15.00 | 3–5 business days |
| Rest of the world | €19.95 | 3–5 business days |
Free Shipping
We offer complimentary standard shipping on all orders over €75 for EU countries and over €250 for non-EU countries.
Customs & Import Duties
For international orders outside the European Union, import duties, taxes, and customs fees may apply. These charges are determined by your local customs office and are the responsibility of the recipient. Customs delays are beyond our control, and Gem Kingdom is not responsible for any additional charges or delays caused by customs clearance.